This privacy policy applies to all visitors and customers of the Tima Tour and Travels website.
Certainly Tima Tour and Travels aims to respect the duties and the rights of the customer each time Tima Tour and Travels processes personal data.
Who we are
Tima Tour and Travels (Amit Rathee)
Type 2/130 Press Colony
Mayapuri, New Delhi, India
+91 99 58043767
www.tima-tour-and-travels.com
What personal data we collect and how we collect it
Tima Tour and Travels processes your personal data because you use our services and / or because you provide them yourself.
An overview of the personal data we may process, you find below:
- Name (first and last) and gender
- Address data
- E-mail address
- Phone number
- Date of birth
- Passport number
- Payment details
- IP address, MAC address
- Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone
- Information about your activities on our website
- Internet browser and device type
The user of the website can provide us this data by means of:
- Contact form / booking form / comments
- Phone
- Facebook (messenger)
- Reactions on the website
- Cookies
- Google Analytics
The data we collect therefore depends on the contact method and the information you provide.
Why / on what base we process personal data
Tima Tour and Travels processes personal data for various purposes, only the data that are necessary for the intended purpose are processed, such as:
- Handling your payment
- Sending our newsletter and / or advertising brochure
- Call or e-mail you if necessary to carry out our services
- Informing you about changes to our services and products
- Allowing you to create an account
- Delivering goods and services to you
- Ordering your train / flight tickets
- Booking your hotels
- Tima Tour and Travels analyses your behaviour on the website in order to improve it and to tailor the range of products and services to your preferences
- Analytical data obtained on tima-tour-and-travels.com website is automatically anonymized and cannot be used by tima-tour-and-travels.com to personally identify / contact you
- An anonymous string is created on the basis of your e-mail address (this is also called a hash) and can be sent to the Gravatar service if you use it. After your response is approved, your profile picture will be publicly visible in the context of your response
- Tima Tour and Travels also collects information in log files. This information we use for internal purposes, such as traffic and profile analysis, in order to further improve the services offered by the site
- When visitors leave comments or make a booking on the site, we collect the data shown in the response / comments / booking form, the visitor’s IP address and the browser user agent string to help spam detection
- Tima Tour and Travels also processes personal data if we are legally obliged to do so, such as data that we need for legal purposes.
For example, we only use personal data:- when we receive permission
- in the preparation / execution of our obligations
- to comply with legal / regulatory provisions to which we are subject
- when Tima Tour and Travels has a legitimate interest for this, such as eg. conducting direct marketing, preventing fraud or managing internal administration, in which case we always aim for a balance between that interest and respecting the privacy of those involved
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
See our Cookie Policy
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exact the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
With whom we share your data
Tima Tour and Travels will only provide your data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Tima Tour and Travels will never rent or sell your information to third parties.
How long we retain your data
Tima Tour and Travels does not store your personal data any longer than strictly necessary for the intended purpose.
If you leave a comment, the comment and its metadata retaine indefinitely. That way we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if applicable), we also store the personal information they provide in their user profile. Website administrators can also see and edit that information.
When you leave a comment, that reaction and the metadata of that reaction Tima Tour and Travels keeps keep forever. This way we can automatically recognize and approve follow-up reactions instead of moderating them.
Your data will retaine for as long as the obligation applies in connection with administrative, legal or security purposes.
What rights you have about your data
If you have an account on this site or you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided us. You can also request us to erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
All users can view, edit, or delete their personal information at any time (except they cannot change their username). You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Tima Tour and Travels and you are entitled to data portability. This means that you can submit a request to send the personal information we have in your computer file to you or another organization you mentioned.
You can send a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to [email protected]
To ensure that you made the request for access, we ask you to send a copy of your ID with the request. In case of a passport, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number black. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.
Where we send your data
An automated spam detection service may check visitor comments.
How we protect your data and what data breach procedures we have
For Tima Tour and Travels the protection of your data is very important and therefore Tima Tour and Travels takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secured or that there are indications of abuse, please contact our customer service via [email protected].
Which third parties we receive data from
In case we make a booking for you, like hotels, trains or flight tickets, we receive your booking information from third parties.
Version 2019/01
We reserve the right to update this privacy policy from time to time. If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies. Please reference the privacy policy in your subject line. Tima Tour and Travels will attempt to respond to all reasonable concerns or inquiries within fourteen business days of receipt.
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